1. SO frustrating! We only have the regular old cat door (down to our basement, to keep the dogs away from their food and litterboxes), and even that one that should be really simple we’ve had some problems with.

  2. I love how well you are always taking care of your animals. Also you would think that the requirements that you have for a cat/pet door are pretty basic. I mean, what else is a cat door supposed to do besides let the right cat come in and out? Isn’t that the whole idea? I can’t stand companies with bad customer service. Blech.

  3. Ugh…I wish I could be of some help here! Hopefully you’re able to find a reasonable solution! I still can’t believe the whole fiasco with the metal door…crazy!!!

  4. How frustrating! You are such a good cat-mom to work so hard at keeping Monkey happy 🙂 Here’s a vote for the microchipping – it is quick and easy and you can probably find a low-cost clinic to do it for around $20! When we lived in the city, I looked into getting Abby microchipped for peace of mind if she ever got out of our apartment. I didn’t end up doing it, but Tina came to us already microchipped from the animal shelter.

  5. Good luck in your search! We would like a door for our dog, but don’t want the cat escaping or something (or someone) creepy coming into our house.

  6. Wow! I can’t believe how hard it is to find exactly what you are looking for. I’m no help!

  7. Wanted to let you know what we have in our home.

    We installed it back in 2008..and it’s been a dream! We did have to replace the motor once last year…but it wasn’t too expensive and the guy who owns the company was really nice and helpful. We replaced the motor ourselves. We have two beagles and a fenced in yard..and they can come and go when they please. You just attach a magnet to the dogs collar and that opens and closes the door. At bedtime..we take the collars off so that they stay inside.
    Hope that helps!

    1. Thanks for the tip Kristen. I think I found one and will write a post about it soon.

  8. Hey everyone,
    we have had the SureFlap for almost 4 years now and we are very happy with it! Very easy to install. You can add up to 30 chipnumbers if you want to (we just have 1 cat). I don’t get the note about the one way entry, because you can change the flap in any direction (no one in or out, every chip registered in our out, just in or just out). For us, it works wonderfully. The neighbours cats are waiting outside the flap for our darling to enter the yard, so cute! We never had any other animal break through the safety system since we had this flap. During our movement, the flap broke. We got a new one for free (shipped to the Netherlands), great (I mean, really great, helpfull and polite) customer service. I’m sticking with the SureFlap!
    Greetings, Hanna

    1. I have the SureFlap now too which I wrote about in my second part of this review. And I’m really really happy with it too. Totally agree what you said! Thanks Hanneke

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